The big mistake passengers make when their flight is delayed – and it could cost you money

HOLIDAYMAKERS trying to jet off over Christmas will face the busiest flying period since before the pandemic.

This could mean your flight is delayed – and experts have revealed the big mistakes passengers make when this happens.


Brits will throw cash down the drain as they kill time in the departure loungeCredit: Getty

Experts at Airport Parking Reservations explained that you may need to pay for things like food and drink if you are stranded at the airport.

However, if you don’t keep your receipts, you will likely be left out of pocket.

They explained: “Typical travel delay cover takes a fixed benefit form to help you cover the costs of expenses, such as food and drink, while you wait at the airport.

“Make sure that you keep any receipts of airport purchases, as you can try to claim the money back from the airline later.”

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However, they warn not to get too spendy, as airlines will only pay “reasonable” expenses – so forget the booze and 5* hotels.

Here are some of the other tips they shared about how to protect yourself during the busy holiday season.

Invest in travel insurance

Flight delays are becoming more common across the world, so it’s more important than ever to be prepared and plan ahead.

While travel insurance may seem like an additional expense, it’s worth investing in an option that covers travel delays.

While airlines in the UK are obligated to care for passengers after a particular delay period, most travel insurance policies provide additional cover for travel uncertainty.

Traditionally, cover kicks in if a flight has been postponed by more than 12 hours due to strike action, adverse weather or a mechanical breakdown.

Spending hours in the airport, could cost passengers hundreds compared to cheaper travel insurance options.

Know your passenger rights

Other mistakes to avoid include knowing your passenger rights.

If a flight is delayed, you may be entitled to compensation or a refund.

In the UK and the EU, if your flight is delayed you are protected by the Denied Boarding Regulation.

But outside of the EU, rights will vary depending on the terms and conditions of the airline – make sure to check those before you travel.

While airlines in the US are not required to compensate passengers when flights are delayed or cancelled.

Contact the airline’s customer service team too, they should be able to provide you with guidance on the immediate steps you can take to resolve your flight queries.

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Don’t panic if your flight is delayed, as this will only add to the stress.

Instead, it’s important to keep yourself entertained by scouring the duty free, escaping with a good book, or exploring the airport.

Flight delays are becoming more common, so be prepared


Flight delays are becoming more common, so be preparedCredit: Getty

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